How to file a complaint with Volaris?

You can complain to Volaris immediately if you experience any inconveniences during or after your flight. Dial +1 8558652747 in the US or +52 (55) 1102 8000 in Mexico, and listen carefully to the instructions given by the computerized voice. You will be connected to a representative to explain your issues or compliant to the associated representative.

Complaint Volaris by Submitting the complaint form:

You can complain about your issue by submitting the Volaris Airlines complaint form, available on their website; go through the steps below to know the complete process.

• You must visit the official website to file a complaint against Volaris Airlines.
• Click on the contact us option and then look for the complaint/feedback option.
• Click on the option and fill out the required details, such as your details and the flight details you have traveled.
• Also, explain the inconvenience that you have with the Volaris Airlines flight.
• Lastly, submit the form.

Can I complain about Volaris airlines on Social media?

Yes, you can also file a complaint via social media. If you are already following Volaris Airlines on social media, you can directly send your complaint via text message to their official social networks on Facebook, Twitter, and Instagram.

How long after a flight can you complain?

If you had any inconveniences during or after your Volaris flight, you could immediately file a complaint against the airline. You can use the methods above to register the complaint against Volaris Airlines.

How do I request a refund from Volaris?

If you want to know how you can get a refund for your canceled flight with Volaris airlines, go through the given steps below: 

• Visit the official Volaris website.
• Then click on manage booking, which is available on the page's dashboard.
• Select the flight you want to cancel and click on the cancel option.
• Confirm the cancellation again. Along with the cancellation request, you will be asked to fill refund request form if you are eligible.
• Give the required details on the form, such as your name, flight details, and the reason for your cancellation.
• You will get a confirmation notification to your registered email or phone number. You can also track your refund process.